MEYLE AG

Merkurring 111
22143 Hamburg
Phone 49 40 67506 510
Fax 49 40 67506 506
Email contact@meyle.com
Internet www.meyle.com

Register court: Hamburg Local Court, register no. HRB 143312
VAT no. DE 815659639
Executive Board: Dirk Damaschke, Marc Siemssen
Chairman of supervisory board: Dr. Karl J. Gaertner 

Responsible for content:
Daniel Seegers
MEYLE AG
Merkurring 111
22143 Hamburg

This imprint applies to the company's website www.meyle.com and for the company's pages on the XING network on www.xing.com.

I. General

§ 1 General information, scope

(1) Deliveries, services, downloads of digital marketing material and other offers of MEYLE AG (hereinafter: "MEYLE") to the users of the MEYLE Customer Portal (hereinafter referred to as “Customer”) shall be exclusively carried out based on these General Sales and Download Conditions (hereinafter: "GSDC").
(2) These GSDC shall apply exclusively. Deviating, contradictory or supplementary General Business Terms and Conditions of the customer will only and insofar become part of the contract if MEYLE has approved these in writing. This approval requirement shall also apply if MEYLE carries out deliveries or Downloads to the customer without reservation in the knowledge of General Business Terms and Conditions of the customer.
(3) The GSDC shall also be deemed in their respective version as a framework agreement for future contracts concerning the sale and/or the delivery of products or downloads of digital marketing material to the same customer in the MEYLE Customer Portal without MEYLE having to refer hereto once again in each individual case.
(4) These GSDC shall apply exclusively towards customers in their capacity as entrepreneurs pursuant to Section 14 BGB [German Civil Code]. According to these provisions an entrepreneur is a natural person or legal entity or a partnership with legal capacity, which when concluding a legal transaction acts while performing their commercial or self-employed professional activity. Legal entities under public law as well as special funds under public law are deemed equivalent hereto. The customer declares being an entrepreneur by registering in the MEYLE Customer Portal or using it.
(5) The person declaring to MEYLE that these GSCD are applicable is entitled to do so on behalf of the customer.
(6) Deviating individual agreements, which MEYLE and the customer have reached in writing, shall have
precedence over these GSDC.
(7) MEYLE can limit the access to the MEYLE Customer Portal at any time in any form (e.g but not limited to certain times or specific areas) or in total, without the need to inform in advance and without the need for any explanation.
(8) The exclusive – also international – place of jurisdiction for all disputes arising from the contractual
relationship is the registered seat of MEYLE in Hamburg. MEYLE is however also entitled to file an action
at the court of jurisdiction of the registered seat of the customer. (9) Insofar as not otherwise derived from a deviating written agreement Hamburg/Germany is the place
of performance.
(10) German law shall apply under the exclusion of the regulations of its international private law. The
applicability of the UN Convention on Contracts for the International Sale of Goods is excluded.
(11) Should individual provisions of these Terms of Sale be invalid this shall have no effect on the validity
of the contract on the whole. Invalid provisions will be replaced by the statutory regulation.

II. Media database

§ 2 Download of digital marketing material in the MEYLE Customer Portal

(1) In the MEYLE Customer Portal the customer is able to download digital marketing material (hereinafter referred to as “digital marketing material”). The digital marketing material can comprise anything that MEYLE provides to support sales of the products of MEYLE such as, but not limited to, product images, product information, lifestyle images, videos, text and drawings.
(2) The customer shall only use digital marketing material that he/she has received or will receive from MEYLE in direct connection with products of MEYLE.
(3) The digital marketing material shall be provided to the customer free of charge.
(4) If and in so far as the customer wishes to change/modify/redesign the digital marketing material, this requires the approval of the marketing department of MEYLE (email is a sufficient format) prior to the publication of the material in each individual case.
(5) In some cases, the digital marketing material might be subject to certain supplementary terms of use. MEYLE shall always provide the customer with the supplementary terms of use in advance or as it provides the digital marketing material. For example, the supplementary terms of use might comprise intended applications, limited periods of use or license requirements on the part of the customer (the list is non-exhaustive).
(6) The customer must comply with the GSDC and the supplementary terms of use. If this is not the case, the customer is liable towards MEYLE for the resulting damage and, if prompted to do so, shall indemnify MEYLE against all resulting claims, including the costs of any legal defence.
(7) MEYLE can terminate the use of the digital marketing material by the customer at any time in writing, with a notice period of three months to the end of a month. The customer undertakes to discontinue use upon the expiry of the deadline and erase or destroy the digital data in its possession, along with the material created using the data. The customer shall provide MEYLE with written confirmation of the discontinued use and erasure/destruction within 14 days of the expiry of the deadline.
(8) The customer is not entitled to transfer the digital marketing material to third parties. Any third parties can submit a direct request for the material to MEYLE.
(9) MEYLE provides no guarantee or warranty in connection with the digital marketing material. If claims for damages are filed against MEYLE, this duty to pay damages only applies in cases of ordinary negligence in the event of injury to life, limb or health or the breach of a material contractual duty. In cases of gross negligence or intent, all losses must be reimbursed.

III. Merchandise shop

§ 3 General information on the purchase of merchandise
(1) The customer portal gives the customer the opportunity to purchase merchandise.
(2) Offers of MEYLE are without obligation and non-binding. A binding contract will only be concluded after written confirmation of MEYLE (e-mail is sufficient) or in case this is not taking place the delivery of the goods shall be seen as the order confirmation. Collateral agreements, amendments and addendums shall also require a written confirmation of MEYLE (e-mail is sufficient).
(3) All documents, such as for example diagrams, drawings, weight or dimension details as well as other technical data, DIN, VDE or other company or industry-wide standards, which belong to the offer, merely serve to mark the object of contract and shall not constitute a guarantee of condition.
(4) MEYLE explicitly reserves property rights and copyrights to diagrams, drawings, product photos and other documents. A forwarding to third parties shall require the prior written consent of MEYLE. The customer must conclude a separate contract with MEYLE in order to use product photos.
(5) The right to make changes to construction or form as well as deviations in colour to the contractual products and changes to the scope of delivery shall remain reserved during the delivery time if a possible guarantee of conditions is not affected hereby and the changes or deviations are deemed reasonable for the customer by taking the interests of MEYLE into consideration.

§ 4 Store credit, prices and terms of payment

(1) The customer receives a store credit from MEYLE. MEYLE can grant this credit as they wish. The store credit can only be used within the store. It is solely MEYLEs decision to reduce or enlarge a store credit of a customer- The store credit for the merchandise shop and therefore also the goods on offer are therefore regarded as an optional benefit form MEYLE to the customer.
(2) Prices and shipping cost are as shown in the shop. All prices are deemed net if the statutory value added tax is not disclosed separately.
(3) The prices are based on the prices of MEYLE valid at the time when the order is placed. MEYLE reserves the right to make corresponding changes until the order confirmation.
(4) Payments can only be made upfront of delivery and with the store credit granted by MEYLE.
(5) The customer agrees with the electronic transmission of invoices and all other communication.
(6) The customer shall not have a right to offset or retention against MEYLE.

§ 5 Delivery time

(1) All delivery dates and delivery deadlines given are non- binding and do just give an idea.
(2) Force majeure and other events, which prevent MEYLE from delivering the object of purchase at the
agreed date or within the agreed deadline without this being its own fault, shall entitle MEYLE to postpone
the delivery or service by the duration of the impediment plus a reasonable start-up time. If such
interferences lead to a delay in service of more than four months the customer can cancel the contract.

§ 6 Passing of risk

(1) If no agreement has been reached to the contrary in writing the delivery is agreed in accordance with INCOTERMS®2020 EXW (“ex warehouse”).
(2) The risk of the accidental loss and the accidental deterioration to the products shall pass to the
customer in case of shipment with the hand-over of the products to the commissioned transport company
or when the products have left MEYLE’s warehouse for the shipment.

§ 7 Warranty

(1) Insofar as not otherwise determined below the statutory regulations of the warranty law shall apply.
(2) The statute-of-limitations for material defects and defects of title is one year from receipt of the
products with newly produced objects. The sale of used objects is carried out under the exclusion of all
warranty.
(3) MEYLE has the option between subsequent improvement or substitute delivery with a legitimate claim
of the customer for subsequent fulfilment.
(4) The customer shall report a warranty case to MEYLE in text form by using the MEYLE guarantee
/warranty application (scan by e-mail is sufficient). The MEYLE guarantee/ warranty application can be
found under: www.meyle.com/fileadmin/user_upload/warranty_claim.pdf
The customer must report each warranty case directly after receipt by it to MEYLE by an individual case
report. The customer must in particular provide MEYLE the following information: Article number, number
of units of defective parts, detailed description of problem, possible follow-up costs, installation and
dismantling dates, vehicle data as well as the production date, if clear. In order for MEYLE to be able to
process a warranty application the customer must submit a copy of all documentary evidence, in particular
the purchase receipt as well as proof of incurred follow-up costs. The customer must always keep parts
for which a complaint is made available for a possible return. Such shall be carried out by coordination
with MEYLE. If MEYLE does not recognise the complaint the customer will bear the shipping costs. If
MEYLE recognises the complaint the purchase price will be reimbursed to the customer. MEYLE and the
customer shall coordinate whether a substitute delivery or credit note is to be carried out. If the complaint
is rejected MEYLE will return the parts to the customer carriage forward or will scrap these at the
customer’s costs. MEYLE and the customer will coordinate in this respect in writing (e-mail is sufficient).
If the customer does not reply to such an enquiry of MEYLE within 10 workdays, MEYLE is entitled to
send the parts to the customer carriage forward at its costs.
(5) The customer undertakes to inform MEYLE of an excess delivery no later than within 14 days after
receipt of the delivery. The customer and MEYLE shall subsequently agree in an individual case in writing
(e-mail is sufficient) whether a return of the excess delivery should be carried out at the costs of MEYLE
or a corresponding increase in the purchase price should be carried out. In particular the regulations
relating to the reservation of title pursuant to § 6 GSC shall also apply with regard to an excess delivery.

§ 8 Guarantee promise and guarantee conditions

The MEYLE guarantee promise is not valid for the products in the merchandise shop.

§ 9 Liability of MEYLE

(1) The liability of MEYLE for damages is limited to the foreseeable damages that are typical for the
contract.
(2) The aforementioned liability restrictions shall not apply to the liability of MEYLE in case of wilful intent
or gross negligence, to guaranteed characteristics, owing to the injury to life, the body or the health or
according to the German Product Liability Act.
(3) MEYLE shall not assume any responsibility for the use of delivered products in non-related areas of
use. MEYLE shall explicitly not be liable for damages, which are due to the use of the delivered products
in non-related fields of use. The customer shall insofar act at its own risk.
(4) Insofar as the liability for damages towards MEYLE is excluded or limited this shall also apply to the
personal liability for damages of the employees, workers, representatives and vicarious agents.

Data protection

Data Privacy Statement

1 Definitions
2 Controller name and address
3 Cookies 
4 Collection of general data and information
5 Newsletter and driver portal registration
6 Contact forms
7 Routine deletion and blocking of personal data
8 Rights of data subjects
9 Right to object
10 Right to lodge a complaint with a supervisory authority (Article 13(2)(d) of the GDPR)
11 Data privacy in the recruitment process
12 etracker
13 YouTube
14 Facebook
15 Instagram
16 XING
17 LinkedIn
18 Online catalogue and app
19 Comments

With this Data Privacy Statement, MEYLE AG intends to inform its customers, business partners and the public of the method, scope and purpose of our processing of personal data. This Data Privacy Statement also informs data subjects of their rights.

The data you provide will only be used to answer your inquiries or to provide you with the information or services you have requested. We will take whatever measures are necessary to ensure that your personal data is not used commercially or sold to third parties. Personal data is processed in accordance with the requirements of the EU’s General Data Protection Regulation and in compliance with any specific national privacy regulations to which MEYLE AG is subject.

We will only collect, process and use the personal data which you voluntarily provided to us for the purposes stated. This does not apply if such data is collected, processed or used for a further purpose which is directly related to the original purpose for which the personal data was collected or if the use thereof is necessary as a result of legal obligations or official or court orders. Nor does it apply if we need your data in order to assert or protect legal claims or to defend ourselves against legal action or to prevent misuse or other unlawful activities including but not limited to intentional attacks on systems supporting our web page in order to safeguard data security.

MEYLE AG has implemented numerous technical and organisational measures to achieve the highest level of protection of personal data processed via this website possible. However, please be aware that the transfer of data via the Internet (for example communication by e-mail) may be subject to security risks, making it impossible to ensure complete protection against third-party access to transferred data.

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1 Definitions

The MEYLE AG Data Privacy Statement uses the terms as defined in the General Data Protection Regulation (EU GDPR) adopted by the European legislative bodies. We want this Data Privacy Statement to be easy to read and understand for the public, our customers and our business partners. Please find below a definition of the terms used in this Data Privacy Statement:

1. a) Personal data 

Any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. b) Data subject

Any identified or identifiable natural person the personal data of whom is processed by the controller.

1. c) Processing

Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such  as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1. d) Restriction of processing

The marking of stored personal data with the aim of limiting their processing in the future.

1. e) Profiling

any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

1. f) Pseudonymisation

The processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

1. g) Controller

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. With regard to the use of this web page the controller is MEYLE AG. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

1. h) Processor

A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

1. i) Recipient

A natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

1. j) Third party

a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;

1. k) Consent

Any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he/she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him/her.

1. l) Enterprise

a natural or legal person engaged in an economic activity, irrespective of its legal form, including partnerships or associations regularly engaged in an economic activity.

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2 Controller name and address

Within the meaning of the General Data Protection Regulation, other European Union or member state data protection laws as well as other data protection regulations of a legal nature, the Controller is:

MEYLE AG

Merkurring 111

22143 Hamburg

Phone: +49-40-6750-6510

Fax: +49-40-6750-6506

Website: www.meyle.com

E-mail: contact(at)meyle.com

Data subjects can contact us directly at any time in order to exercise their rights as a data subject (for further details see Sections 8 and 9) or in order to ask any questions and submit suggestions regarding data protection.

You can contact our data protection officer at the following e-mail address: Datenschutz(at)meyle.com

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3 Cookies 

Cookies are text files which can be installed on a person’s hard drive. The information contained in cookies makes it easier for an individual to navigate the website and allows our web pages to be displayed correctly. Our cookies are not designed to be able to specifically identify an individual.

When accessing our website, an info banner informs users about the use of cookies and refers them to this privacy policy. We use two types of cookies at www.meyle.com:
On the one hand and with your consent, we use cookies from etracker for the analysis and optimisation of our website. You can find detailed information under ‘11 etracker’. We also use a cookie which ensures that the banner inviting you to subscribe to the newsletter is not displayed every time you visit the site. You can enable or disable both types of cookies in the cookie notification.
We use etracker cookies on the www.driver-portal.meyle.com website. Further information is available in the "etracker" section of this statement.
You as the person in question can prevent cookies from being stored by adjusting your browser settings accordingly. Please refer to the instructions provided by your browser manufacturer to determine how to do this. Additionally, cookies which were previously installed can be deleted at any time via an Internet browser or other software programs. This option is available in all standard web browsers. If an individual deactivates the installation of cookies in the Internet browser they use, it may not be possible for all the functions of our websites to be used in full.

On the other hand, these websites use technically necessary session cookies and cookies to store your selection for web analysis and newsletter information.

For cookies from etracker, the information mentioned or linked in the corresponding section applies. All our websites are hosted by a service provider acting on behalf of the controller.

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4 Collection of general data and information

The Controller's website collects a series of general data and information each time the website is accessed by a data subject or automated system. These general data and information are stored in the log files of our server. The following can be recorded: (1) the types and versions of browser used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to our website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information that may be used to prevent danger in the event of attacks on the information technology systems.

When using these general data and information, the responsible person does not draw any conclusions about the person concerned. This information is required to correctly transmit and optimise the contents of our website, to optimise advertising for it, to ensure the permanent functioning of our information technology systems and the technology of our website, and to enable law enforcement authorities to take appropriate action in the event of a cyber attack.

These anonymously collected data and information are therefore evaluated by the responsible person on the one hand statistically and also with the aim of increasing data protection and data security in the company in order to ensure an optimum level of protection for the processed personal data. The anonymous data of the server log files are stored separately from all personal data provided by a person concerned.

If necessary, the data controller will communicate necessary data for the purposes indicated in this paragraph to companies cooperating with the data controller.

The legal basis for the processing of the data after registration for the newsletter by the user is, if the user has given his consent, Art. 6, para. 1, letter f, DSGVO.

The data will be deleted as soon as they are no longer required for the purpose for which they were collected. The storage period results from the duration of our contracts, due to statutory limitation periods, which according to the German Civil Code are usually three years, or detailed requirements from the German Fiscal Code, the German Commercial Code and other legal regulations.

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5 Newsletter and driver portal registration

If you want to subscribe to our newsletter or use the Driver Portal, you must provide us with your email address. The type of personal data that are transmitted to the controller in the subscription process is evident from the respective form used to subscribe to the newsletter. The collection of other personal data as part of the registration process serves to prevent abuse of the services or the email address used. In the Driver Portal, this also helps to classify existing customers or set up new customer accounts.
Before we can send the newsletter, the data subject must expressly confirm to the controller within the framework of what is known as the double opt-in procedure that the controller should activate the newsletter service for them. The data subject will then receive a confirmation and authorisation email requesting him/her to click on the link contained in the email to confirm that he/she wants to subscribe to our newsletter. The data subject can unsubscribe at any time by simply clicking on this link: https://www.meyle.com/en/service-centre/newsletter/newsletter-unsubscription/.

This link can also be found in every newsletter we send. The personal data provided by the data subject are collected and stored by the controller exclusively for internal use and the controller’s own purposes. The personal data may be transferred to one or more processors who will also use the personal data exclusively for internal purposes attributable to the controller.

When subscribing to the newsletter on the controller’s website, the data subject’s IP address assigned by the Internet service provider (ISP) is stored along with the date and time of the subscription. These data are stored because this is the only way to prevent the misuse of our services. In the event of data misuse, this information will help in the investigation of criminal offences and copyright violations. It is therefore necessary for the controller to store these data as a protective measure. These data are not disclosed to third parties unless there is a legal obligation to disclose them or disclosing this information serves the purpose of prosecution and/or law enforcement.

Individuals subscribed to the newsletter can request that we completely delete the personal data they have provided from our database.

The controller shall provide each data subject with information about the personal data stored concerning that data subject at any time upon request. Furthermore, the controller will rectify or delete personal data upon the request or notice of the data subject unless there is a legal obligation to retain this data.

If necessary, the controller will provide necessary data for the purposes mentioned in this section to companies working with the controller.

If the user has granted his/her consent, the legal basis for processing the user’s data after registering for the newsletter is Art. 6(1)(a) of the GDPR.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user’s email address will therefore be saved as long as the newsletter subscription is active. Any other personal data collected as part of the registration process will normally be deleted after a period of seven days.

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6 Contact forms

Contact forms are available on the controller’s website and can be used to contact the controller electronically. If a user chooses to use this form, the data they provide will be transmitted to the controller and saved. For the processing of your data, we will refer you to this Data Privacy Statement as part of the sending process. Alternatively, you can contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored. The data will not be transferred to third parties in this context. The data will be used exclusively for the purpose of communicating with you.
The controller only processes personal data provided via the contact form for the purpose of contacting the user. If contact is made via contact form or email, enquiries will be processed on the basis of our legitimate interest to improve customer satisfaction and answer questions posed by our customers, the employees of a customer’s company, and interested parties.
Any other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of the information technology systems.
The legal basis for processing the data transmitted via email is Article 6(1)(f) of the GDPR. If the purpose of the email is to enter into a contract, the additional legal basis for the processing is Article 6(1)(b) of the GDPR.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. With regard to personal data collected via contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation shall be deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively resolved.

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7 Routine deletion and blocking of personal data

The data controller processes and stores personal data of the data subject only for the time necessary to achieve the purpose of storage or to the extent provided for by European directives and regulations or other legislation in laws or regulations to which the data controller is subject. The storage period(s) shall generally result from the term of our contracts, due to statutory limitation periods, which according to the German Civil Code (BGB) usually last three years, or detailed requirements from the German Fiscal Code or the German Commercial Code (HGB) (6 or 10 years).

If the purpose of storage ceases to apply or if a storage period prescribed by the European Directive and Regulation Giver or another responsible legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

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8 Rights of data subjects

If the data subject wants to exercise one of the following rights concerning personal data being stored on the controller’s systems, he/she can at any time contact our staff in charge of processing personal data, who will immediately comply with any legitimate requests.

1. a) Right to obtain confirmation

The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him/her is being processed.

1. b) Right of access

Every data subject has the right to request information from the controller at any time on the personal data concerning him/her that is being stored by the controller. . In addition, the European directives and regulations grant data subjects the right of access to the following information:

1. aa) the purpose of the processing;

1. bb) the categories of personal data concerned;

 

1. cc) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

 

1. dd) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

 

1. ee) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;

 

1. ff) the right to lodge a complaint with a supervisory authority;

 

1. gg) where the personal data are not collected from the data subject, any available information as to their source;

 

1. hh) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

In addition, the data subject will be informed if personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer.

1. c) Right to rectification

Every data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him/her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

1. d) Right to erasure (‘right to be forgotten’)

The data subject has the right to obtain from the controller the erasure of personal data concerning him/her without undue delay and the controller has the obligation to erase personal data without undue delay where one of the following grounds applies:

1. aa) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

1. bb) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing;

 

1. cc) the data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR;

 

1. dd) the personal data have been unlawfully processed;

 

1. ee) ) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;

 

1. ff) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

Where the controller has made the personal data public and where our company as the controller is obliged pursuant to Article 17(1) of the GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, takes reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

1. e) Right to restriction of processing

Every data subject has the right to obtain from the controller restriction of processing where one of the following applies:

1. aa) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

 

1. bb) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

 

1. cc) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;

 

1. dd) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.

 

1. f) Right to data portability

Every data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR or on a contract pursuant to point (b) of Article 6(1) GDPR and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

In addition, in exercising his/her right to data portability pursuant to Article 20(1) of the GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where this is technically feasible and does not affect the rights and freedoms of others.

1. g) Automated individual decision-making, including profiling

Every data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him/her or similarly significantly affects him/her. This will not apply to the extent that the decision:

1. aa) is necessary for entering into, or performance of, a contract between the data subject and a data controller;

 

1. bb) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or

1. cc) is based on the data subject’s explicit consent.

If the decision (aa) is necessary for entering into, or performance of, a contract between the data subject and a data controller or (cc) is based on the data subject’s explicit consent, the data controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his/her point of view and to contest the decision.

1. h) Right to withdraw consent

Every data subject has the right to withdraw his/her consent to the processing of his/her personal data at any time.

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9 Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions.

If a data subjects makes such an objection, the controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In addition, where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, the data subject, on grounds relating to his or her particular situation, has the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

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10 Right to lodge a complaint with a supervisory authority (Article 13(2)(d) of the GDPR)

If you are not satisfied with the way in which we have dealt with a concern, you have the right to contact the above data protection officer or the competent supervisory authority for data protection in your (federal) state or the state in which our headquarters are located.

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11 Data privacy in the recruitment process

The controller collects and processes the following personal data of applicants for the purpose of conducting the application process:

Last name, first name, address, telephone number, e-mail and application documents.

Personal data may be processed electronically (e.g. with applications submitted by email). The collection and processing of applicant data is performed exclusively for the purpose of filling positions at the controller. Applicant data is only forwarded to the departments responsible for the specific application procedure. Any further use or disclosure of applicant data to third parties does not occur.

If the controller and the applicant enter into an employment contract, the data transferred for the purpose of processing the employment relationship will be stored in accordance with the statutory provisions. If the controller and the applicant do not enter into an employment contract, the candidate’s application documents will be deleted automatically after a period of six months from the date of the notification of the rejection, unless the controller has other legitimate interests. To this effect, other legitimate interests include, for example, the burden of proof in proceedings under Germany’s General Act on Equal Treatment (Allgemeines Gleichbehandlungsgesetz).

If an application process leads to the applicant being hired, the controller will add the application documents, if necessary, to the personnel file on the basis of Article 6(1)(b) of the GDPR and Section 26(1) of Germany’s Federal Data Protection Act (Bundesdatenschutzgesetz) in order to document the applicant’s personality profile and qualifications for the purpose of the employment relationship. In this case, the application documents will not be deleted and destroyed until the employment relationship has ended and a further three years have elapsed since the end of the year that the employment relationship ended.

If the applicant consents to the processing of his/her data for the purpose of filling other positions, the data will be regularly erased and destroyed after a period of one year has elapsed from the date of receipt of the application or immediately after the withdrawal of consent, but not before a period of six months has elapsed from the date of final rejection, either by the applicant or by the controller, of all application procedures to which the application documents were added.

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12 etracker

The provider of this website uses the services of etracker GmbH based in Hamburg, Germany, (www.etracker.com) for the purposes of user data analysis. We do not use any cookies for web analysis. If we use analysis and optimisation cookies, we will acquire your explicit consent in advance. If this is the case and you have provided your consent, cookies will be used which enable statistical analysis of the reach of this website, measurement of the success of our online marketing measures, and test procedures, all with the aim of testing and optimising different versions of our online range of services or components thereof. Cookies are small text files which are stored on the user’s device by their Internet browser. etracker cookies do not contain any information which could be used to identify the user.

The data generated by etracker on behalf of the provider of this website are processed and stored by etracker exclusively in Germany and are therefore subject to the strict German and European data protection laws and standards. In this regard, etracker has been independently audited and certified, and has been awarded the ePrivacyseal data protection seal of approval.

The data collected with etracker are processed on the basis of the legal provisions of Article 6(1)(f) (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interests concern the optimisation of our online services and website. As our visitors’ privacy is a matter of particular importance to us, IP addresses are anonymised by etracker at the earliest possible opportunity, and registration and device identifiers are converted into a code which is distinct, but which cannot be attributed to an individual person. etracker does not use the data in any other way, merge it with other data or share it with third parties.
When users access the customer portal, we analyse how they move within the portal, which pages are accessed and how often, which contact forms and options are used, which search terms are entered, and which assets in the media pool are downloaded and how often. It is in our legitimate interest to collect this information on a customer and company level. If there were only one user registered for a company, it would theoretically be possible to identify individual persons. However, we do not analyse data on this level.

The following cookies are used on the www.driver-portal.meyle.com website:

Cookie	Comment
et_oi_v2	The opt-in cookie records the visitor’s decision to either opt in or opt out of tracking on the customer’s page. Retention period: ‘no’ 50 years, ‘yes’ 480 days
_et_coid	Cookie recognition. Retention period: 2 years
isSdEnabled	Recognition whether the visitor’s scroll depth is measured. Retention period: 24 hours
BT_pdc	Contains Base64-coded data of the visitor history (customer, newsletter recipient, visitor ID, smart messages displayed) for personalisation. Retention period: 1 year
BT_sdc	Contains Base64-coded data of the current visitor session (referrer, number of pages, number of seconds since the beginning of the session, smart messages displayed in the session), which are used for the purpose of personalisation. Retention period: duration of the session

You may revoke your consent to the data processing outlined above at any time. Revocation will not have any negative consequences.
Simply email your revocation request to online@meyle.com.




You will find more information on data protection with etracker here.

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13 YouTube

The controller uses YouTube components on this web page. YouTube is a free-of-charge Internet-based video-sharing portal where video publishers can post video clips and other users can view, rate and comment on these posts.

YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

By requesting a sub-page of this web page which is operated by the controller and features a YouTube component (YouTube video) the respective YouTube components will automatically prompt the Internet browser installed on the information technology system of the data subject to download and play the respective YouTube component. For more information on YouTube please see https://www.youtube.com/yt/about/. As a consequence of this technical process, YouTube and Google will be informed of the precise sub-page of our web page the data subject visited.

If the data subject is logged into his/her YouTube account when requesting a sub-page featuring a YouTube video, YouTube will obtain knowledge of the precise sub-page where the request of the data subject originated. This information is collected by YouTube and Google and attributed to the data subject’s respective YouTube account.

If the data subject is logged into his/her YouTube account when requesting our web page, a notification will be transmitted by the YouTube component to YouTube and Google that the data subject is visiting our web page. This information is passed on whether or not the data subject clicks on a YouTube video. If you want to prevent this information from being sent to YouTube and Google, you will need to log out of your YouTube account before visiting our web page.

For more information on the collection, processing and use of personal data by YouTube and Google, please see the YouTube Privacy Policy available at https://policies.google.com/privacy?hl=en&gl=de

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14 Facebook

This web page links services of the facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. By clicking on a Facebook link or Facebook button you will be transferred to the Facebook web page where personal data will be collected by Facebook. We have no influence on what data is collected by Facebook. For more information on the purpose and extent of Facebook's data collection, processing and use and your rights as a data subject and privacy protection settings please see the Facebook Data Policy. If you are a Facebook member and do not want Facebook to collect data on you and link it with your Facebook profile information, you must log out of Facebook before clicking on a Facebook link or button.

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15 Instagram

This webpage features functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If the data subject is logged into his/her Instagram account, he/she can link content of the controller’s website to his/her Instagram profile by clicking on the Instagram button. This enables Instagram to attribute the controller’s website to the data subject’s user account. As the operator of this web page, the controller is not informed of the content of the transferred data or how this data is used by Instagram.

As the data subject, you can find further information on Instagram’s Privacy Policy at: https://help.instagram.com/155833707900388.

If you are an Instagram user but do not want Instagram to collect data on you and link it to your Instagram profile information, you must log out of Instagram before clicking on the Instagram button.

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16 XING

This web page links services of the XING social network, which is operated by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. No data will be transmitted to XING if you visit this web page because we do not have XING plug-ins. However, by clicking on a XING link or XING button you as the data subject will be transferred to XING where XING will collect data. We have no influence on the data collected by XING. For more information on the purpose and extent of XING's data collection, data processing and data use and your rights and privacy protection settings please see https://privacy.xing.com/en. If you are a XING member but do not want XING to collect data on you and link it to your XING profile information, you must log out of XING before clicking on a XING link or button.

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17 LinkedIn

This web page links services of the LinkedIn social network, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. No data will be transmitted to LinkedIn if you visit this web page because we do not have LinkedIn plug-ins. However, by clicking on a LinkedIn link or LinkedIn button you will be transferred to LinkedIn where LinkedIn will collect data. We have no influence on what data is collected by LinkedIn. For more information on the purpose and extent of LinkedIn's data collection, data processing and data use and your rights as the data subject and privacy protection settings please see https://www.linkedin.com/legal/privacy-policy. If you are a LinkedIn member but do not want LinkedIn to collect data on you and link it to your LinkedIn profile information, you must log out of LinkedIn before clicking on a LinkedIn link or button.

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18 Online catalogue and app
Subject to agreement, the controller provides direct customers with personal access to the online catalogue and/or app.
Once the controller has, upon request, provided the user with access, their data (name of the contact person, company, country, street, house number, postcode, place, telephone number, fax number and email address) and login details are saved in the system.
The data is processed pursuant to Article 6, paragraph 1, point (b), of the General Data Protection Regulation (GDPR) regarding the fulfilment of a contract or the implementation of pre-contractual measures. The data is disclosed to third parties exclusively in accordance with GDPR regulations. The data is used solely for the purpose of setting up a user account and/or the processing of orders.
Any other personal data processed is used to prevent misuse of the order form and to ensure the security of the information technology systems.
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. With regard to personal data collected via the order form and sent by email, the data is deleted when the respective conversation with the user and/or the order process has ended. The conversation shall be deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively resolved. The order process shall be deemed to have been concluded when the customer has received the ordered goods and the guarantee and warranty periods as well as the statutory retention period have expired. Data concerning orders is deleted after a period of ten years in accordance with statutory regulations.

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19 Comments

This data privacy regulation is subject to change to take account of any new developments regarding technology, content or statutory requirements. You should therefore read this data privacy clause regularly to ensure that you are up-to-date. This version of the Data Privacy Statement dates from April 2021.

Meyle AG is committed to continuously improving its services offered to customers, business partners, applicants and interested parties.

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Updatet: 04.08.2021